Frequently asked questions
1. Are your products compatible with my car?
Most of our products are designed for specific makes and models such as BMW, Mercedes, Audi and more. Please check the product description carefully for compatibility details, or contact us if you're unsure — we’re happy to help.
2. Do your CarPlay / Android Auto modules work wirelessly?
Yes, many of our modules support both wired and wireless connections. This will always be clearly stated on the product page.
3. Is installation difficult?
Most of our products are designed to be plug-and-play or require minimal installation. However, some upgrades may need basic technical knowledge or professional installation for best results.
4. Do you provide installation guides?
Yes, many of our products come with instructions. If you need extra help, feel free to message us and we’ll guide you through the process.
5. How long does delivery take?
Delivery times vary depending on your location, but most UK orders arrive within a few working days. Estimated delivery times are shown at checkout.
6. Do you offer returns or refunds?
Yes, we offer returns within a specified period if the item is unused and in original condition. Please check our returns policy or contact us for assistance.
7. What if the product doesn’t work with my car?
If you experience any issues, contact us and we’ll help troubleshoot or arrange a return if needed. Customer satisfaction is our priority.
8. Are your products genuine and tested?
We carefully source and test our products to ensure they meet our quality standards and perform reliably.
9. Will these upgrades affect my car warranty?
Most plug-and-play upgrades do not permanently modify your vehicle, but we recommend checking with your manufacturer or installer if you're unsure.
10. How can I contact you?
You can reach out to us anytime via our contact page or email. We aim to respond as quickly as possible.
Still Have Questions?
We’re here to help — just get in touch and our team will assist you.